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Guest Experience & Captive Portals — UAE
Connect Guests. Control Access.
Branded captive portals and managed guest Wi-Fi — built for hotels, malls, hospitals, and campuses that want seamless connectivity with full network control.
Deployed across
Hotels & Resorts
Shopping Malls
Hospitals
Universities
Corporate Campuses
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What Is a Captive Portal?
More than a
login page
A captive portal is the gateway between your guests and your Wi-Fi. Done right, it's a branded, secure, and data-rich touchpoint — not a friction barrier.
EZELINK designs and manages captive portals that reflect your brand, authenticate users securely, enforce access policies, and give you real-time visibility into who's on your network and how they use it.
Brand visibility
Secure authentication
Guest data capture
Bandwidth control
Usage analytics
Welcome to The Grand Hotel
Connect to our complimentary Wi-Fi.
Fast, secure, and always on.
Fast, secure, and always on.
PCI-DSS Compliant
Branded UI
Social Login
SMS OTP
Analytics
Platform Features
Everything your portal needs
Every feature is available out-of-the-box — no third-party plugins, no stitched-together solutions.
Branded Portal Design
Fully customised login pages that match your brand identity — logo, colours, typography, background imagery, and language.
Multi-Method Authentication
Email, SMS OTP, social login (Google, Facebook), room number, PMS integration, voucher codes, or open access — your choice.
Bandwidth & Session Control
Allocate bandwidth per user tier — guests, VIPs, staff. Set session limits, time quotas, and data caps per SSID or user group.
User Segmentation
Separate VLANs for guests, staff, management, and IoT devices — with per-segment firewall rules and internet policies applied automatically.
Real-Time Analytics Dashboard
Live and historical data on concurrent users, devices, bandwidth usage, authentication methods, and dwell time — accessible via web dashboard.
Content Filtering & Compliance
Built-in URL and content filtering ensures your network is compliant with UAE TRA regulations. Block adult content, illegal categories, and P2P traffic at the network level — protecting your guests and your licence.
Business Impact
Value across every team
Guest Wi-Fi isn't just an IT concern — it delivers measurable value to operations, marketing, and management.
Operations
- Full visibility into every connected device and session
- Automated bandwidth throttling during peak hours
- Instant network segmentation — no manual VLAN changes
- Single dashboard for all properties or floors
Marketing
- Collect first-party guest data (email, phone, demographics)
- Display promotional splash pages or seasonal offers
- Integrate with CRM and email marketing tools
- Measure dwell time and repeat visit rates
IT & Security
- Isolated guest traffic — zero exposure to corporate network
- TRA-compliant content filtering enabled by default
- Full session logs for audit and compliance
- Role-based access to portal management dashboard
Management
- Executive-level reporting on guest Wi-Fi usage
- SLA performance reports delivered monthly
- Predictable fixed monthly cost — no surprise invoices
- One vendor, one contract, full accountability
How It Works
The guest journey in 5 steps
From device detection to secure internet access — the entire flow is automatic, branded, and logged.
Device Connects
Guest device joins your SSID and is detected on the network
Portal Redirect
Browser is redirected to your branded captive portal page
Authentication
Guest logs in via email, SMS, social, or room number
Policy Applied
Bandwidth limits, content filters, and session rules activate
Connected & Logged
Guest is online — session data captured in your dashboard
EZELINK Platform
PMS
CRM
Analytics
Dashboard
Firewall
Internet
Fully Integrated
Works with your
existing systems
EZELINK captive portals connect directly with your property management, CRM, and analytics platforms — no manual data exports needed.
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01
PMS Integration
Authenticate hotel guests against your Property Management System — Opera, Protel, Infor, and more — using room number and last name.
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02
CRM & Email Marketing
Captured guest emails sync directly to Mailchimp, HubSpot, Salesforce, or any CRM via webhook or API — growing your guest database automatically.
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03
Analytics & BI Tools
Export session data to your BI platform or visualise directly in the EZELINK dashboard — daily, weekly, or monthly reporting built in.
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04
Managed Wi-Fi Infrastructure
The portal runs on top of EZELINK's managed network — one platform, one contract, one team responsible for the full guest connectivity stack.
0+
Portals Deployed
Across UAE hotels, malls & campuses
0M+
Guest Sessions
Monthly authenticated sessions managed
0%
Portal Uptime
SLA-backed availability guaranteed
0+
Auth Methods
Email, SMS, social, PMS, voucher & more
Get Started
Your guests deserve
better than a generic login.
Book a free demo and see your brand on a live captive portal. Our team designs, deploys, and manages the entire guest connectivity experience end-to-end.
UAE-based team · Free demo · No obligation
